Last Updated: 01 / 01/ 2026

These Delivery Terms apply to all orders placed on https://sumayarihan.com (“Website”) and form an integral part of our Terms & Conditions.

By placing an order, you agree to these Delivery Terms.

1. Delivery Coverage Area

  • We currently deliver within the Kingdom of Saudi Arabia
  • Delivery availability may vary by city or region
  • Certain remote or restricted areas may require additional delivery time or charges

We reserve the right to refuse delivery to locations that are logistically inaccessible.

2. Delivery Timeframes

  • Estimated delivery times are provided at checkout or after order confirmation
  • Delivery timelines for furniture items typically range from [X–Y] business days
  • Delivery times are estimates only, not guaranteed

Delays may occur due to:

  • Product availability
  • High order volumes
  • Weather conditions
  • Public holidays
  • Force majeure events

3. Delivery Charges

  • Delivery fees (if applicable) will be clearly displayed before order confirmation
  • Charges may vary based on:
    • Location
    • Order size or weight
    • Special handling requirements

Any additional charges will be communicated before dispatch.

4. Delivery Process

  • Delivery will be made to the address provided during checkout
  • Customers must ensure:
    • Accurate address details
    • Clear access to the delivery location
    • Someone is available to receive the order

For large furniture items:

  • Delivery may be ground-floor only unless otherwise agreed
  • Elevators, staircases, and entryways must be suitable for item dimensions

5. Failed or Missed Deliveries

If delivery fails due to:

  • Incorrect address
  • Customer unavailability
  • Refusal to accept delivery

We may:

  • Reschedule delivery with additional charges
  • Cancel the order and deduct delivery and handling fees from any refund

6. Inspection at Delivery

Customers are required to:

  • Inspect items at the time of delivery
  • Check packaging and product condition before signing acceptance

Any visible damage or missing items must be reported:

  • Immediately upon delivery, or
  • Within 24 hours of receipt

Claims reported after this period may not be accepted.

7. Assembly and Installation

Unless explicitly stated:

  • Delivery does not include assembly or installation
  • Assembly services (if offered) may be subject to additional charges

We are not responsible for damage caused by third-party assembly services.

8. Access Limitations

Delivery may be refused or rescheduled if:

  • Furniture cannot fit through doors, elevators, or staircases
  • Building regulations restrict delivery timing or access

In such cases, additional delivery or return fees may apply.

9. Risk Transfer

  • Responsibility for the product transfers to the customer upon successful delivery
  • Signed delivery confirmation constitutes acceptance of the order

10. Force Majeure

We shall not be liable for delays or failure in delivery caused by events beyond our control, including:

  • Natural disasters
  • Government restrictions
  • Supply chain disruptions
  • Labor strikes