Last Updated: 01 / 01 / 2026

Welcome to Sumaya Rihan. These Terms & Conditions (“Terms”) govern your access to and use of https://sumayarihan.com (the “Website”). By using our Website or placing an order, you agree to be bound by these Terms.

If you do not agree, please do not use the Website.

1. Business Information

Business Name: Sumaya Rihan
Website: https://sumayarihan.com
Country of Operation: Kingdom of Saudi Arabia

These Terms are governed by applicable laws and regulations of Saudi Arabia.

2. Eligibility to Use the Website

By using this Website, you confirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into binding contracts
  • You will provide accurate and complete information when placing orders

3. Products and Services

  • We sell furniture and related products
  • Product images are for illustration purposes only; slight variations in color, texture, or dimensions may occur
  • All product descriptions are provided in good faith, but minor errors may occur

We reserve the right to:

  • Modify or discontinue any product without prior notice
  • Limit quantities per order

4. Pricing and Payment

  • All prices are listed in Saudi Riyal (SAR) unless stated otherwise
  • Prices may change without notice
  • Applicable taxes (including VAT) will be added where required by Saudi law

Payment:

  • Payments are processed through secure third-party payment gateways
  • We do not store credit/debit card information
  • Orders will not be processed until payment is successfully completed

5. Orders and Acceptance

  • Submitting an order constitutes an offer to purchase
  • We reserve the right to accept or reject any order
  • Order confirmation does not guarantee acceptance until the order is processed and dispatched

We may cancel orders due to:

  • Product unavailability
  • Pricing or system errors
  • Suspicion of fraud or misuse

6. Delivery and Shipping

  • Delivery timelines are estimates only
  • Delays may occur due to logistics, customs, weather, or force majeure events
  • Risk of loss passes to the customer upon successful delivery

Customers are responsible for:

  • Providing accurate delivery details
  • Ensuring someone is available to receive large furniture items

7. Inspection Upon Delivery

Customers must:

  • Inspect products immediately upon delivery
  • Report visible damage or defects within 24 hours

Failure to report issues within this timeframe may result in rejection of claims.

8. Returns, Exchanges, and Refunds

Returns:

  • Returns are accepted only if the product is:
    • Unused
    • In original packaging
    • Free from damage caused after delivery

Non-Returnable Items:

  • Customized or made-to-order furniture
  • Items damaged due to misuse or improper handling

Refunds:

  • Approved refunds will be processed using the original payment method
  • Shipping and handling fees are non-refundable unless required by law

All return requests are subject to review and approval.

9. Cancellations

  • Orders may be canceled before dispatch
  • Once shipped, cancellation requests may be denied or treated as returns

Custom or special-order furniture cannot be canceled once production begins.

10. User Accounts (If Applicable)

If you create an account:

  • You are responsible for maintaining confidentiality of login details
  • You agree to notify us immediately of unauthorized use
  • We may suspend or terminate accounts that violate these Terms

11. Intellectual Property

All content on this Website, including:

  • Text
  • Images
  • Logos
  • Designs

is the property of Sumaya Rihan and is protected under Saudi intellectual property laws.

Unauthorized use, copying, or distribution is strictly prohibited.

12. Prohibited Activities

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt to hack, disrupt, or misuse the Website
  • Submit false or misleading information
  • Infringe intellectual property rights

Violations may result in account termination and legal action.

13. Limitation of Liability

To the maximum extent permitted by Saudi law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the value of the purchased product

Nothing in these Terms limits rights that cannot be excluded under Saudi law.

14. Indemnification

You agree to indemnify and hold Sumaya Rihan harmless from any claims, losses, or damages arising from:

  • Your misuse of the Website
  • Violation of these Terms
  • Breach of applicable laws

15. Force Majeure

We are not responsible for failure or delay caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Supply chain disruptions

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the Kingdom of Saudi Arabia.
Any disputes shall be subject to the exclusive jurisdiction of Saudi courts.

17. Changes to Terms & Conditions

We reserve the right to update these Terms at any time.
Changes will be posted on this page with the updated date. Continued use of the Website constitutes acceptance of the revised Terms.